Rowsfire FAQ: Your Go-To Guide for Flight Sim Panels

Currently, they only support the FENIX A320 model for MSFS 2020/2024. In the future, we will expand compatibility to more aircraft models (such as Inibuilds A350 and FBW A320) by updating drivers and configuration files. The FENIX 320 is the most popular A320 among Microsoft Flight Simulator users.Applicable Products: A101, A102, A103, A106, A107, A108, A109

Yes, it is fully compatible.

Currently, the A106 panel fully supports the Fenix A320 and is also compatible with the Inibuilds A350 and FBW A320 (some functions may not be perfectly adapted). It is not compatible with all aircraft models in MSFS 2020.

The A107 Overhead Panel does not directly support the FSLabs A321, but users can attempt custom mapping:
If Mobiflight software supports the FSLabs A321, functional mapping can be successfully completed.
If the FSLabs A321 lacks necessary interfaces, this panel and other peripherals will not work properly.
Adaptation tutorial link: https://www.youtube.com/watch?v=pS8KGfYRNrY&t=7s
For more tutorials, refer to: https://docs.mobiflight.com/getting-started/

The products need to be used with Mobiflight drivers. Configuration is required the first time you launch the game. After successful configuration:
Subsequent use only requires ensuring Mobiflight is running when launching the game.
No reconfiguration is needed, and official configuration tutorials will be provided. here

The A320 Overhead Panel requires Mobiflight software to function and is not fully plug-and-play. Specific operations are as follows:
Software requirement: Launch Mobiflight before starting the flight simulator each time.
Configuration process: Only one initial configuration is required; no repeated operations are needed.
Convenience: Pre-configured files are provided, eliminating the need for manual mapping of all functions.
Usage steps: After initial configuration, launch Mobiflight first, then the simulator—the panel will connect automatically.
Configuration time: Approximately 5-10 minutes for initial installation; subsequent use only requires opening Mobiflight when launching the game.

Currently, the A106 panel fully supports the Fenix A320 and is also compatible with the Inibuilds A350 and FBW A320 (some functions may not be perfectly adapted). It is not compatible with all aircraft models in MSFS 2020.

Support varies by model:
A103, A107, A109: Support 100×100mm VESA mounts.
A101, A102, A106 (Metal Version): Support 75×75mm VESA mounts

No, mounts are not included. However, the products have VESA interfaces, so you can purchase mounts separately for use. here

You can purchase our VESA mount together with the panel for fixing. here

No. They only need to be connected to the rear USB port of your computer using the included USB cable.

A USB cable is included in the product package—no additional purchase is needed. Connect the USB cable to the rear USB port of your gaming computer (front USB ports may provide insufficient power, causing some functions to fail or lights to dim).

Yes, this single fuel pump button can activate all 6 fuel pumps simultaneously.

The product itself is not 1:1 scale, but the buttons on it are made in 1:1 scale according to the real aircraft.
For a 1:1 scale product, you can purchase the Rowsfire A109 A32X Full Size ECAM Home Cockpit Panel.

There are three ways to obtain them:
1. After receiving your order, scan the QR code included with the product to get drivers, pre-configured settings, Mobiflight parameters, and step-by-step installation guides.
2. Visit the ROWSFIRE Exclusive Resource Hub: here
3. View Mobiflight configuration files: here or github

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Two shipping methods are available:
Standard Shipping: Free, with a delivery time of 14-30 business days.
Express Shipping: $29.99 extra, with a delivery time of 5-13 business days.

No-questions-asked returns and exchanges are supported within 30 days of purchase (simple return/exchange process). If the product has no quality issues, the return shipping cost shall be borne by the buyer.

All products come with a 1-year warranty.

Each product undergoes strict double quality inspections to ensure it meets quality standards.

We offer multiple support channels to assist you with technical issues and inquiries:

Facebook Group: Join our official Facebook group to seek help from enthusiastic and active community members.

Customer Service Email: Contact us via [service@rowsfire.com] for personalized support. submit form

WhatsApp: Reach out to our team directly at [+86 190 3218 0624] for real-time communication.

Due to the highly technical nature of the products and the varying user environments (e.g., computer configurations, compatibility with other products, antivirus software interception, or lack of familiarity with Mobiflight), some users may encounter issues during initial use. However, there’s no need to worry—we have assigned local technical staff who provide one-on-one video guidance in your local language. You can find more details about our technical team on here. Feel free to ask for help in the Facebook group anytime, as our community members are always ready to assist!

Facebook Group: Join our official Facebook group to seek help from enthusiastic and active community members.