Rowsfire App User Guide

Rowsfire App-Benutzerhandbuch

3 Kommentaren

Rowsfire App-Benutzerhandbuch

Dieses Handbuch führt Sie durch die korrekte Installation und Verwendung der Rowsfire App sowie durch die Behebung häufiger Probleme. Bitte befolgen Sie jeden Schritt sorgfältig, um sicherzustellen, dass das Gerät korrekt erkannt wird und wie erwartet funktioniert.

1. Vorabprüfung: Geräteverbindung bestätigen

Bevor Sie die Rowsfire App öffnen, stellen Sie bitte sicher, dass Ihr Gerät ordnungsgemäß mit Ihrem Computer verbunden ist.

1️⃣ Geräteanschluss prüfen

Öffnen Sie den Geräte-Manager auf Ihrem Computer

Suchen Sie den Abschnitt „Anschlüsse (COM & LPT)“

Device Manager & View port display

Ermitteln und merken Sie sich die Portnummer, die Ihrem Rowsfire Produktmodell entspricht

⚠️ Wichtiger Hinweis
Während des gesamten Vorgangs:

  • Ziehen Sie das USB-Kabel nicht ab
  • Trennen Sie das Gerät nicht vom Computer
  • Das Gerät muss jederzeit verbunden bleiben.

2️⃣ Wenn der Geräteanschluss nicht erkannt wird

Wenn Ihr Computer den Geräteanschluss nicht erkennen kann, liegt dies meist an einem der folgenden drei Gründe:

  • USB-Anschlussproblem→Lösung: Verwenden Sie einen anderen USB-Anschluss an Ihrem Computer
  • USB-Datenkabelproblem→Lösung: Ersetzen Sie das USB-Kabel und testen Sie erneut
  • Hardwareproblem→Wenn das Wechseln von Anschluss und Kabel nicht hilft, liegt das Problem möglicherweise an der Hardware selbst

Bitte gehen Sie diese Ursachen in der oben genannten Reihenfolge durch.

2. Probleme beim Herunterladen der App

Falls Sie die Rowsfire App nicht herunterladen können:

Deaktivieren Sie alle Antivirenprogramme

Schalten Sie die Firewall aus

Versuchen Sie dann erneut, die App herunterzuladen

(Einige Sicherheitssoftware kann das Installationspaket blockieren.)

3. Installation und Starten der Rowsfire App
1️⃣ Installationsschritte

Entpacken Sie das heruntergeladene Installationspaket

Schließen Sie die Installation ab

Starten Sie die Rowsfire App

2️⃣ Wichtige Warnung ⚠️

Trennen Sie das Gerät nicht, nachdem die Software geöffnet wurde

Das Trennen des Geräts während die App ausgeführt wird, kann:

Dazu führen, dass die App das Gerät nicht erkennt

Zu einem Fehler beim Firmware-Update führen

4. App kann den Hardwareanschluss nicht erkennen

Nachdem bestätigt wurde, dass:

Das Gerät im Geräte-Manager erkannt wird (Schritt 1 wurde erfolgreich abgeschlossen)

Wenn die Rowsfire App den Hardware-Port weiterhin nicht erkennen kann, handelt es sich wahrscheinlich um ein softwarebezogenes Problem.

Mögliche Ursache: Die Software einer anderen Marke belegt denselben Anschluss

Lösungen: Schließen Sie alle anderen Programme, die möglicherweise Geräteanschlüsse verwenden

Öffnen Sie die Rowsfire App erneut

Wenn das Problem weiterhin besteht:

Fahren Sie den Computer herunter und starten Sie ihn neu

Öffnen Sie nach dem Neustart zuerst die Rowsfire App

Stellen Sie sicher, dass vor dem Start keine andere ähnliche Software ausgeführt wird

5. Zusammenfassung & Empfehlungen

  • Bestätigen Sie immer den Geräteanschluss, bevor Sie die App öffnen
  • Lassen Sie das Gerät während des gesamten Vorgangs verbunden
  • Vermeiden Sie es, mehrere ähnliche Geräteanwendungen gleichzeitig auszuführen

Befolgen Sie die Schritte zur Fehlerbehebung in der Reihenfolge – die meisten Probleme lassen sich so beheben

Wenn das Problem weiterhin nicht behoben werden kann, wenden Sie sich bitte an den Rowsfire Kundensupport (service@rowsfire.com) und geben Sie Ihr Produktmodell sowie eine detaillierte Beschreibung des Problems an.

3 Kommentaren

Max
Max

Die Hintergrundbeleuchting bei den A-Panels wird beim ausschalten der Batterie/Ext Power (Fenix) nicht dunkel, bitte App Update!

Boris
Boris

I am having an issue with some of the square buttons on the A107_V2 panel. When i click them they work but i have to hold them down otherwise they disconnect, only the ext pwr button works properly please help me

MARK TREWET
MARK TREWET

I am having a problem trying to use my NEW Rowsfire A105v3.1 RMP+ATC panel. I can get the transponder buttons to work on the Rows fire radio but, they do nothing in the MSFS2020. I cannot get the radio to come on at all. Yes, I tested all lights and functions in the latest Rowsfire App, and all seemed to work. Yes, I have FSUIPC7 downloaded AND MOBI flight connector (haven’t used). Thought the Rowsfire App was stand alone? any and all help will be appreciated. Thank you, looking forward to your response.

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Product Compatibility

Which aircraft models are the A-Series products compatible with?

Currently, they only support the FENIX A320 model for MSFS 2020/2024. In the future, we will expand compatibility to more aircraft models (such as Inibuilds A350 and FBW A320) by updating drivers and configuration files. The FENIX 320 is the most popular A320 among Microsoft Flight Simulator users.Applicable Products: A101, A102, A103, A106, A107, A108, A109

Is the A102 compatible with the Fenix A320 in MSFS 24?

Yes, it is fully compatible.

Is the A106 panel compatible with all aircraft models in MSFS 2020? Does it only support Airbus models?

Currently, the A106 panel fully supports the Fenix A320 and is also compatible with the Inibuilds A350 and FBW A320 (some functions may not be perfectly adapted). It is not compatible with all aircraft models in MSFS 2020.

Can the A107 Overhead Panel be used with the FSLabs A321? Are there any related adaptation documents or configuration files available?

The A107 Overhead Panel does not directly support the FSLabs A321, but users can attempt custom mapping:
If Mobiflight software supports the FSLabs A321, functional mapping can be successfully completed.
If the FSLabs A321 lacks necessary interfaces, this panel and other peripherals will not work properly.
Adaptation tutorial link: https://www.youtube.com/watch?v=pS8KGfYRNrY&t=7s
For more tutorials, refer to: https://docs.mobiflight.com/getting-started/

Software & Configuration

Are the A-Series products plug-and-play?

The products need to be used with Mobiflight drivers. Configuration is required the first time you launch the game. After successful configuration:
Subsequent use only requires ensuring Mobiflight is running when launching the game.
No reconfiguration is needed, and official configuration tutorials will be provided. here

Is the A320 Overhead Panel (A-Series related models) plug-and-play? Is Mobiflight mandatory? Are there configuration files available?

The A320 Overhead Panel requires Mobiflight software to function and is not fully plug-and-play. Specific operations are as follows:
Software requirement: Launch Mobiflight before starting the flight simulator each time.
Configuration process: Only one initial configuration is required; no repeated operations are needed.
Convenience: Pre-configured files are provided, eliminating the need for manual mapping of all functions.
Usage steps: After initial configuration, launch Mobiflight first, then the simulator—the panel will connect automatically.
Configuration time: Approximately 5-10 minutes for initial installation; subsequent use only requires opening Mobiflight when launching the game.

How difficult is it to configure the A107 panel?

Currently, the A106 panel fully supports the Fenix A320 and is also compatible with the Inibuilds A350 and FBW A320 (some functions may not be perfectly adapted). It is not compatible with all aircraft models in MSFS 2020.

Hardware-Related

Do the A101, A102, A103, A106, and A107 support VESA mounts?

Support varies by model:
A103, A107, A109: Support 100×100mm VESA mounts.
A101, A102, A106 (Metal Version): Support 75×75mm VESA mounts

Does the A320 Overhead Panel (A-Series) have VESA mounting holes?

No, mounts are not included. However, the products have VESA interfaces, so you can purchase mounts separately for use. here

How to fix the A-Series Overhead Panel to the desktop?

You can purchase our VESA mount together with the panel for fixing. here

Do the A101, A102, A103, A106, A107, and A108 require external power supplies or batteries?

No. They only need to be connected to the rear USB port of your computer using the included USB cable.

What cables are required for the A320 Overhead Panel (A-Series)?

A USB cable is included in the product package—no additional purchase is needed. Connect the USB cable to the rear USB port of your gaming computer (front USB ports may provide insufficient power, causing some functions to fail or lights to dim).

The A320 Overhead Panel (A-Series) has only one fuel pump button—can it activate all 6 fuel pumps at once?

Yes, this single fuel pump button can activate all 6 fuel pumps simultaneously.

Is the A107 panel a 1:1 scale product?

The product itself is not 1:1 scale, but the buttons on it are made in 1:1 scale according to the real aircraft.
For a 1:1 scale product, you can purchase the Rowsfire A109 A32X Full Size ECAM Home Cockpit Panel.

Resource Acquisition

How to obtain user guides, drivers, and configuration files for A-Series products?

There are three ways to obtain them:
1. After receiving your order, scan the QR code included with the product to get drivers, pre-configured settings, Mobiflight parameters, and step-by-step installation guides.
2. Visit the ROWSFIRE Exclusive Resource Hub: here
3. View Mobiflight configuration files: here or github

Rowsfire User Guide

click here: here

Rowsfire Exclusive Resource Hub

click here: here

Rowsfire Mobiflight Configuration File

click here: here

Purchase & After-Sales

What are the shipping time and shipping cost for products?

Two shipping methods are available:
Standard Shipping: Free, with a delivery time of 14-30 business days.
Express Shipping: $29.99 extra, with a delivery time of 5-13 business days.

What is the return and exchange policy for products?

No-questions-asked returns and exchanges are supported within 30 days of purchase (simple return/exchange process). If the product has no quality issues, the return shipping cost shall be borne by the buyer.

What is the warranty period for products?

All products come with a 1-year warranty.

Do products undergo quality inspection?

Each product undergoes strict double quality inspections to ensure it meets quality standards.

What support channels are available?

We offer multiple support channels to assist you with technical issues and inquiries:

Facebook Group: Join our official Facebook group to seek help from enthusiastic and active community members.

Customer Service Email: Contact us via [service@rowsfire.com] for personalized support. submit form

WhatsApp: Reach out to our team directly at [+86 190 3218 0624] for real-time communication.

Due to the highly technical nature of the products and the varying user environments (e.g., computer configurations, compatibility with other products, antivirus software interception, or lack of familiarity with Mobiflight), some users may encounter issues during initial use. However, there’s no need to worry—we have assigned local technical staff who provide one-on-one video guidance in your local language. You can find more details about our technical team on here. Feel free to ask for help in the Facebook group anytime, as our community members are always ready to assist!

Rowsfire Facebook Group

Facebook Group: Join our official Facebook group to seek help from enthusiastic and active community members.

Can't find what you're looking for?

Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at service@rowsfire.com