Dear Rowsfire Customers,
Thank you for your feedback on the A111/A112/A113 panels’ unstable operation. After technical checks, this is not a hardware defect—it’s caused by insufficient USB power supply due to the panels’ high-brightness LED backlighting (and dual displays on A111/A113), which increases power demand.
Common Symptoms
- USB/disconnecting/reconnecting repeatedly
- SimConnect constant reconnection
- Panel automatic rebooting or backlight flickering
- Normal operation when backlight is disabled (Mobiflight setting)
- Disconnection after 1–2 hours of use
Quick Troubleshooting
- Connect directly to motherboard USB 3.0/3.1 ports for stable current.
- If using a hub, choose a powered one with 12V/4A+ power supply.
Our Tailored Solution: Rowsfire 13-Port USB 3.0 Hub
To fully resolve this, we’ve launched the Rowsfire 13-Port Independent Control USB 3.0 Hub (with global universal power adapter), featuring:
- 12V5A stable power (exceeds 12V/4A recommendation)
- Up to 2.4A per port (BC1.2 fast charging)
- 5Gbps high-speed data transfer
- Global plug compatibility (110V-250V wide voltage)
Exclusive 20% Discount for Existing Customers
If you’re a previous Rowsfire buyer who encountered USB power issues, contact customer service for an exclusive 20% off!
- Purchase link: here
- Support/Inquiries: service@rowsfire.com
Thank you for your understanding—we’re here to ensure a seamless experience!
Best regards,
The Rowsfire Team
1 commentaire
The A113 that i purchased from you keeps disconnecting as soon as i touch any of the buttons.i have plugged it directly into my computers rear USb port.i have also had it plugged into your Rowsfire 13-Port Independent Control USB 3.0 Hub ,and another Powered USB hub that i own.it doesn’t matter what i plug it into it disconnects every time.any help would be appreciated.