Dear Rowsfire Customers,
As the May Day (Labor Day) holiday approaches, the entire Rowsfire team sincerely thanks you for your continued support and trust.
According to our holiday schedule, please find the service arrangement for the 2026 Labor Day period below:
📅 Holiday period: May 1, 2026 – May 4, 2026
📅 Normal operations resume: May 5, 2026
Service arrangements during the holiday:
- Orders can still be placed normally on the official website
- Customer service and after-sales responses may be delayed
- Some shipments and logistics may be affected
📦 Order shipping status and inventory updates can be checked here:
https://docs.google.com/spreadsheets/d/136_zxCCGMIsxsbzNRf1bn-2PazrKL6QFMPVJpTQMa_s/edit?gid=0#gid=0
📌 Important notes:
- For urgent matters, please email service@rowsfire.com with the subject line:
“Urgent + Product Model + Issue” - Join our community for support and communication. During the holiday, members remain online to help answer questions promptly:
Facebook: https://www.facebook.com/share/g/18w1vmo23f/
Discord: https://discord.gg/rC2r2YqVAK
Please note that while we may not be able to respond to all requests immediately during the holiday, we will handle them as soon as we return.
Thank you for your understanding and support.
We wish you a happy Labor Day and a wonderful holiday!
