Why Does the Panel Brightness Knob
Spin Freely With No Resistance?
What customers are reporting
Some customers who receive the B107 notice that the Panel Brightness knob on the overhead panel rotates continuously without any friction, resistance, or end-stop. There's no "click" position and no point where the knob stops turning. This can feel unexpected — especially if you're used to traditional volume-style knobs — and may raise concerns about a hardware defect.
It is not a defect. Here's why.

The technical reason — encoder vs potentiometer
The Panel Brightness position in the PMDG 737 does not accept potentiometer input — it is driven by incremental events (increase / decrease). A rotary encoder is the correct hardware choice for this, and it is the only type of input PMDG supports at this control position.
How to confirm it's working
Load the PMDG 737 in MSFS and power on the aircraft. Rotate the Panel Brightness knob — you will see the overhead panel backlighting change in real time in the simulator. The function is fully operational.
If the backlighting does not respond, check that the Rowsfire App or MobiFlight profile is correctly loaded and the B107 is connected. Contact service@rowsfire.com if you need further help.

